Payment Terms and Conditions:
Please read the following payment terms and conditions carefully and check the checkbox if you agree.
LAGENIO offers its service plans through subscription plan which auto-renew every 30 days. Service plan begins as soon as you activate your SIM card service. You’ll be charged the rate stated at the time of purchase, every month, three days prior to your anniversary date, your payment card on file will be charged for the current month service and your account will be updated, until you cancel.
LAGENIO offers its service plans with overages auto refill, for your convenience, this way you will never run out of minutes, text, or data mid-month! a $5 cash card will be automatically added to your account to cover for overages and avoid service interruption. As a benefit to our customer, your Cash Card remaining balance automatically rolls over month to month! Any unused funds from your Cash Card will be available during the next billing cycle for applicable plans. Cash Card sales are final and are non-refundable and non-transferable.
A credit card or debit card is required to activate your LAGENIO service plan. This is a non-contract service; plan renewal subscription cancellation and or overages auto refill cancellation requests can be made any time by contacting customer support.
If you transfer/port out your number to another carrier, you must have an active account with LAGENIO. In addition in order to maintain our porting system, $19 service fee is required if you port out your number before the first 90-days from the time you first started the service (activation date). Your Service will be deactivated with us once the NSP (New Service Provider) successfully ports your number.